The City organization where I have been a councilmember for over 5 years received the prestigious Malcom Baldridge Award. According to the US Department of Commerce “The Baldrige Award is a Presidential-level honor, recognizing exemplary practices among organizations and businesses including an unceasing drive for radical innovation, thoughtful leadership, and administrative improvement. (https://www.commerce.gov/news/press-releases/2017/11/best-best-win-us-national-excellence-honor)
The organizations that receive this award “share a laser focus on doing the right things for their customers, employees and communities – the payoff is great operational and business results.”
There is no reason why we cannot achieve excellence through world class county services through operational excellence in a culture of innovation. We too can pursue process improvements achieving performance excellence to help us provide world class countywide service.
That is the level of service that I intend to bring to the office of the Assessor.
The City selected the Baldrige framework for its journey to excellence based on:
- Customer/Community Focus: Pursuing excellence starts with the needs, expectations and satisfaction of the customer. For the City, the customers are citizens, businesses and overall community expectations and service.
- The Baldrige Excellence Framework is International Best Practice Criteria: Applicants for the Malcolm Baldrige National Quality Award -those that have received the award and those that haven’t—say the Baldrige evaluation process is one of the best, most cost-effective, most comprehensive performance assessments your organization can find.
- The Feedback Report: The City receives a detailed, individualized, written assessment of the organization’s strengths and opportunities based on the Baldrige Award application. The feedback report is compiled by a team of Baldrige Examiners who have extensive training in the Baldrige Excellence Framework, and are experts in their sector/industry.
Award winning Community at Work radio talk show
Bob has served our community for many years and has always had at his core the desire to educate, inform, advocate for the people and champion fairness, accuracy and transparency. Rotating with the Larimer County Health District, the City of Fort Collins and Deni La Rue for Larimer County, Bob’s shows touched on topic such as: Suicide Prevention in Larimer County, The Poudre Fire Authority and who they serve and their roll in saving lives, The National Park Service, Open Space, The Museum of Art, the Museum of Discovery and talks with elders on the importance of voter participation.
1st place award for ‘Best News/Talk Show Host or Team’ March 7, 2015, the Colorado Broadcasters Association awarded Deni La Rue as part of a ‘Team’ a 1st place award for ‘Best News/Talk Show Host or Team’ in a major market for Community at Work at KFRCfm. La Rue rotates the weekly show with 2 other hosts: Richard Cox/Health District and Bob Overbeck/Fort Collins.